Frequently Asked Questions
Everything you need to know about your beauty shopping experience
How long does shipping take?
Orders within the local metropolitan area are typically delivered within 24 to 48 hours. For regional or international shipping, please allow 3 to 7 business days depending on your location.
Are all your products authentic?
Yes, Feel22 guarantees 100% authenticity. We source all our products directly from authorized distributors and official brand representatives.
What is your return policy?
We accept returns within 14 days of delivery, provided the products are unopened, unused, and in their original packaging due to hygiene and safety regulations.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD), major Credit/Debit cards, and integrated mobile wallet solutions.
Can I track my order?
Once your order is dispatched, you will receive an SMS or email containing a tracking link to follow your package's journey in real-time.
Do you offer professional beauty consultations?
Yes, we have a dedicated team of beauty experts available via our live chat to help you choose the right products for your skin type and concerns.